Operational Update – Planned Opening

Operational Update – Richard Russell Panels Limited

Covid-19 Statement 26/03/2020

The health of our customers and colleagues if of paramount importance to us.

Today 26th March 2020 we can advise that we plan to commence limited operations from Friday 3rd April 2020. All being well with our colleagues we hope to commence operations and open our doors at 9am.

Our offices currently remain open throughout this crisis. We are here weekdays between 9am and 3pm to provide key administrative function to all our Customers, Suppliers & Staff.

There is further clarification from the Government’s Cabinet Office, the Department for Business and our various Trade Associations today that our type of business can continue to operate within health and safety guidelines.

The government’s current advice has also made it clear that people are safe to leave their home ‘to go outside for food, health reasons or work (where this absolutely cannot be done from home)’.

Our type of business provides services to customers that are essential to support. These also include directly or indirectly providing essential maintenance and repair services for local authorities and hospitals (as well as other vital public services and infrastructure).

Of course all of this work must continue to be done so safely, with respect to the guidance from health authorities on welfare and health and by strictly adhering to essential social distancing measures.

We are here to talk and our offices remain open. Please don’t hesitate to contact us:

Telephone: 020 8684 7575

Email: sales@richardrussell.co.uk

Covid-19 Statement 24/03/2020

Richard Russell Panels Limited

Covid-19 Statement 24/03/2020

The health of our customers and colleagues is of paramount importance to us.

In view of the most recent government advisory we can advise that we intend to close (pause) our business as soon as possible.

We have measures in place across our business that are designed to adapt against the backdrop of government advice.

We shall however remain available for all basic administrative function. It is imperative we remain operative in this respect to fulfill our commitment to communicate with customers and suppliers and retain our abilities to pay all our suppliers and staff.

A skeleton staff comprising of Manager & Director level colleagues will remain on site to communicate with all customers, colleagues and suppliers until further notice.

We want to play our part in helping overcome this crisis. We have been doing this by taking steps to protect our people from the risk of the virus. We also do this by helping our customers provide essential maintenance of homes and public buildings, helping self-employed customers stay in business and by providing essential livelihoods for all our colleagues.

Deliveries

All existing delivery commitments will be honored, if we can, safely and practically. We will communicate with customers about this. From 24^th March onwards we will be unable to accept deliveries until a provisional date of Wednesday 15^th April 2020 on the basis that we feel we are unable to safely assess & control both risk and exposure to our delivery staff

Collections

We currently remain open for collections from our warehouse and are enforcing strict protocols on personal distancing in line with government advice. Our warehouses will remain open for the foreseeable future whilst we fulfill existing commitments as we slowly commence with our intention to pause our business

Goods Inwards & Supplier Deliveries

We currently remain open to receive deliveries into our warehouse and are enforcing strict protocols on personal distancing in line with government advice. Our warehouses will remain open for the foreseeable future whilst we fulfill existing commitments as we slowly commence with our intention to pause our business

A message from the Directors & Management of our business

The level of resilience we have seen from our colleagues here is unprecedented. All whom have shown exceptional levels of commitment & teamwork. Our HR policy has been revised to ensure all staff remain paid during this crisis. The decision to pause the majority of our operations is not taken lightly and whilst many companies may choose to remain active, we owe it to our entire supply chain to fully comply with the headline piece of advice; to stay home and to stay safe.

We will all continue, and we look forward to speaking to you all very soon.

Best wishes,

Alex Arscott

Managing Director

Richard Russell Group