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    Archive for month: March, 2020

    You are here: Home » News » Product – Edgings – ABS » 2020 » March
    March 30, 2020
    30 Mar 2020

    Operational Update 30/03/2020

    Operational Update – Planned Partial Opening on Friday 3rd April 2020

    Our offices continue to be staffed between 9am and 3pm on weekdays.

     

    We have made plans to Open our Warehouses for collections only on Friday 3rd April. Our warehouses will be open from 9am and close at 4pm.

     

    Please note any collections must be pre-ordered and pre-paid to enable our warehouse team to prepare orders for minimal customer contact and to maintain social distancing protocols.

     

    As we are preparing to serve many customers this day with pre-ordered goods we regret we will not be able to assist any walk in trade.

    To place an order for collection on Friday 3rd April please call us on 020 8684 7575 or email us at sales@richardrussell.co.uk

    in Uncategorized /by richardrussell/#permalink
    March 26, 2020
    26 Mar 2020

    Operational Update – Planned Opening

    Operational Update – Richard Russell Panels Limited

    Covid-19 Statement 26/03/2020

     

    The health of our customers and colleagues if of paramount importance to us.

    Today 26th March 2020 we can advise that we plan to commence limited operations from Friday 3rd April 2020. All being well with our colleagues we hope to commence operations and open our doors at 9am.

    Our offices currently remain open throughout this crisis. We are here weekdays between 9am and 3pm to provide key administrative function to all our Customers, Suppliers & Staff.

    There is further clarification from the Government’s Cabinet Office, the Department for Business and our various Trade Associations today that our type of business can continue to operate within health and safety guidelines.

    The government’s current advice has also made it clear that people are safe to leave their home ‘to go outside for food, health reasons or work (where this absolutely cannot be done from home)’.

    Our type of business provides services to customers that are essential to support. These also include directly or indirectly providing essential maintenance and repair services for local authorities and hospitals (as well as other vital public services and infrastructure).

    Of course all of this work must continue to be done so safely, with respect to the guidance from health authorities on welfare and health and by strictly adhering to essential social distancing measures.

     

    We are here to talk and our offices remain open. Please don’t hesitate to contact us:

    Telephone: 020 8684 7575

    Email: sales@richardrussell.co.uk

     

     

     

     

     

     

     

     

    in Uncategorized /by richardrussell/#permalink
    March 25, 2020
    25 Mar 2020

    Covid-19 Statement Update

    Richard Russell Panels Limited

    Covid-19 Statement 25/03/2020

     

    The health of our customers and colleagues is of paramount importance to us.

    In view of the most recent government advisory we previously advised our intentions to temporarily pause our business as soon as possible.

    Yesterday 24/03/2020 we closed our delivery service and chose to offer customer collections only from our Warehouses, working on a skeleton staff of operatives.

    Today we have decided that we will be closing our warehouses until further notice. Our Warehouses will close at 1pm at which time we shall be securing all our sites, with very limited staff access.

    Our logistical support staff of Drivers and Operatives are the backbone of our group of businesses; as with all our colleagues we must take action to protect them and enforce Stay Home and Stay Safe

    Please note we are here to talk. Our offices will be open between 9am and 3pm Monday to Friday. We remain here to provide key administrative function to all our Customers, Suppliers and Staff. Senior Management and Director level staff are here to help you.

    Telephone 020 8684 7575

    Email: sales@richardrussell.co.uk

    This page will be updated with any operational changes. Please keep checking back as we plan to update this page on a regular basis.

    in Uncategorized /by richardrussell/#permalink
    March 24, 2020
    24 Mar 2020

    Covid-19 Statement 24/03/2020

    Richard Russell Panels Limited

    Covid-19 Statement 24/03/2020

     

    The health of our customers and colleagues is of paramount importance to us.

     

    In view of the most recent government advisory we can advise that we intend to close (pause) our business as soon as possible.

     

    We have measures in place across our business that are designed to adapt against the backdrop of government advice.

     

    We shall however remain available for all basic administrative function. It is imperative we remain operative in this respect to fulfill our commitment to communicate with customers and suppliers and retain our abilities to pay all our suppliers and staff.

     

    A skeleton staff comprising of Manager & Director level colleagues will remain on site to communicate with all customers, colleagues and suppliers until further notice.

     

    We want to play our part in helping overcome this crisis. We have been doing this by taking steps to protect our people from the risk of the virus. We also do this by helping our customers provide essential maintenance of homes and public buildings, helping self-employed customers stay in business and by providing essential livelihoods for all our colleagues.

     

    Deliveries

    All existing delivery commitments will be honored, if we can, safely and practically. We will communicate with customers about this. From 24th March onwards we will be unable to accept deliveries until a provisional date of Wednesday 15th April 2020 on the basis that we feel we are unable to safely assess & control both risk and exposure to our delivery staff

     

    Collections

    We currently remain open for collections from our warehouse and are enforcing strict protocols on personal distancing in line with government advice. Our warehouses will remain open for the foreseeable future whilst we fulfill existing commitments as we slowly commence with our intention to pause our business

     

    Goods Inwards & Supplier Deliveries

    We currently remain open to receive deliveries into our warehouse and are enforcing strict protocols on personal distancing in line with government advice. Our warehouses will remain open for the foreseeable future whilst we fulfill existing commitments as we slowly commence with our intention to pause our business

     

    A message from the Directors & Management of our business

    The level of resilience we have seen from our colleagues here is unprecedented. All whom have shown exceptional levels of commitment & teamwork. Our HR policy has been revised to ensure all staff remain paid during this crisis. The decision to pause the majority of our operations is not taken lightly and whilst many companies may choose to remain active, we owe it to our entire supply chain to fully comply with the headline piece of advice; to stay home and to stay safe.

     

    We will all continue, and we look forward to speaking to you all very soon.

     

    Best wishes,

     

    Alex Arscott

    Managing Director

    Richard Russell Group

    in Uncategorized /by richardrussell/#permalink
    March 18, 2020
    18 Mar 2020

    We are OPEN for Business as usual…..

    In these uncertain times we wanted to make all our customers, suppliers & colleagues aware that we are very much open for business as usual. Our warehouses are open and ready to handle all supplier deliveries & customer collections, and every one of our vehicles are out on the road making daily deliveries.

    We have contingency plans in place to make sure we are open for business and at the same time we are always following Government Guidance to fully comply with what may be required of us.

    This is a developing situation and our plans could evolve daily.

    The safety of our customers and colleagues is our top priority. We are doing all we can to keep staff and visitors safe. If you do have any concerns about upcoming deliveries or collections, then please feel free to contact us and we will be happy to assist.

    We are in regular contact with our suppliers and whilst there are no imminent shortages to note, we will keep you updated of any changes we feel require notification.

    We would like to thank you all for your valued and continued support during this difficult time and look forward to hearing from you soon.

    We will keep this page updated with any further information as and when necessary.

    Remember we are here Monday to Friday 7am to 5pm:

    You can call us on 020 8684 7575

    You can email us sales@richardrussell.co.uk

    You can even fax us at 020 8684 2586

    Best wishes from all the team at Richard Russell.

     

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    About Us

    We are Plywood and Sheet Material Importers based in South London. Founded in 1952 we have vast knowledge of the Trade and mainly sell our Products to Trade, however we also sell to the end specifier.

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    By Post:

    Richard Russell (Panels) Limited (HEAD OFFICE)
    Units 1 – 3
    Beddington Trading Park
    Croydon
    Surrey
    CR0 4TT

    By Telephone:

    Sales & General Enquiries
    020 8684 7575
    From outside the UK on
    +44 208 684 7575

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    020 8684 2586 (Sales & Transport)
    020 8684 2333 (Accounts & Administration)

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    sales@richardrussell.co.uk
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