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    Archive for month: April, 2020

    You are here: Home » News » Product – Edgings – ABS » 2020 » April
    April 29, 2020
    29 Apr 2020

    Opening Times

    Operational Update for the Week Ahead

     

    Week Commencing Monday 4th May 2020 – our Warehouses, Trade Counter & Offices will be open TUESDAY 5th May & THURSDAY 7th May from 9am to 3pm

    We have decided to open on a slightly reduced hours basis. We have a skeleton staff in all departments and we are here to help:

    • Our Warehouses, Trade Counter & Offices will be open Tuesday 5th May & Thursday 7th May 9am to 3pm
    • Our Sales Team are here EVERY weekday 9am to 3pm

    We are offering a reduced Delivery Service on Tuesday & Thursday. As our geographical coverage is reduced we may not be able to deliver on your requested day.

    Deliveries are not made at specified times and will be made any time between 9am and 3pm on the available day requested. Deliveries are subject to an internal risk assessment of the nature of the delivery and/or site if applicable. There is no requirement for a signature on delivery however someone will need to be there to take receipt of any goods and we will need to take the name of the recipient.

    We are maintaining a healthy and normal level of stock. There are no shortages of any stock items and our supply chain remains robust, consistent and reliable.

    Thank you for your support. We are here as ever on:

    Telephone: 020 8684 7575

    email: sales@richardrussell.co.uk

    in Uncategorized /by richardrussell/#permalink
    April 21, 2020
    21 Apr 2020

    Opening Times

    Operational Update for the Week Ahead

     

    Week Commencing Monday 27th April 2020 – our Warehouses, Trade Counter & Offices will be open Monday, Wednesday & Friday 9am to 3pm

    We have decided to open on a slightly reduced hours basis. We have a skeleton staff in all departments and we are here to help:

    • Our Warehouses, Trade Counter & Offices will be open Monday 27th April, Wednesday 29th April and Friday 1st May 9am to 3pm
    • Our Sales Team are here every weekday 9am to 3pm

    We are offering a reduced Delivery Service on Monday, Wednesday & Friday. As our geographical coverage is reduced we may not be able to deliver on your requested day.

    Deliveries are not made at specified times and will be made any time between 9am and 3pm on the available day requested. Deliveries are subject to an internal risk assessment of the nature of the delivery and/or site if applicable. There is no requirement for a signature on delivery however someone will need to be there to take receipt of any goods and we will need to take the name of the recipient.

    We are maintaining a healthy and normal level of stock. There are no shortages of any stock items and our supply chain remains robust, consistent and reliable.

    Thank you for your support. We are here as ever on:

    Telephone: 020 8684 7575

    email: sales@richardrussell.co.uk

    in Uncategorized /by richardrussell/#permalink
    April 15, 2020
    15 Apr 2020

    Operational Update – Opening Times

    Our opening times for week commencing Monday 20th April 2020 are now extended:

     

    • Our Warehouses will be open for collections 9am to 4pm on Monday, Wednesday & Friday. This will be for  PRE-ORDERED COLLECTIONS ONLY

     

    • We are offering a reduced Transport Service on the above three days. Subject to capacity & revised minimum order volumes we may not be able to offer delivery to certain areas as normal. Deliveries are subject to an internal risk assessment of the nature of the delivery and/or site if applicable. There is no requirement for a signature on delivery however our drivers will need to take the name of the recipient

     

    • Our Sales Team is here every weekday 9am to 3pm. Please give us a call 020 8684 7575 or drop us an email to sales@richardrussell.co.uk 

     

    We are currently unable to assist any walk in trade.

    We are operating with a Skeleton Staff on all the above days & times. Senior Manager and Director Level staff are on site to ensure social distancing measures are being adhered to.

    We have no general shortage of stocks and our supply chain remains robust, consistent and reliable.

    Any further operational changes to the above will be posted here.

    Thank you for your support.

    in Uncategorized /by richardrussell/#permalink
    April 7, 2020
    07 Apr 2020

    Operational Update – Opening Times

     

    We are now able to publish our opening times for next week:

     

    • Our Warehouses will be open for collections 9am to 4pm on Wednesday 15th April and Friday 17th April. This will be for PRE-ORDERED collections only

     

    • Our Sales Team is here every day 9am to 3pm. Please call us on 020 8684 7575 or drop us an email to sales@richardrussell.co.uk 

     

    We are currently unable to assist any walk in trade.

    We are oprerating with a skeleton staff on the above days and times. Senior Manager and Director level staff are on site to ensure Social Distancing measures are being adhered to.

    We have no shortage of stocks and our supply chain remains robust, consistent and reliable.

    Any further operational changes to the above will be posted here.

    Thank you to all our customers for their understanding and support in these difficult times.

    in Uncategorized /by richardrussell/#permalink
    April 3, 2020
    03 Apr 2020

    Operational Update – Partial Opening

    We have made plans to open our warehouses next week, on a limited basis.

    Please note, this will be for Pre-Ordered collections only. We will be unable to assist any walk in trade.

    Our warehouse operating hours for next week will be:

    • Tuesday 7th April 9am to 4pm
    • Thursday 9th April 9am to 4pm

    We will be operating with a skeleton staff on these days and will be assisting our customers at the Trade Counter as well as ensuring Social Distancing measures are being adhered to. There may be limited telephone support on these two days as we place our focus on all customers, suppliers & colleagues on site.

    Our Sales team will be here to speak to you every day next week from 9am to 3pm. In the event we are unable to speak to you, please send us an email to sales@richardrussell.co.uk

    We currently have no shortage of stocks and our supply chain remains consistent and reliable.

    Any further openings or operational changes to the above will be posted here.

    in Uncategorized /by richardrussell/#permalink
    April 1, 2020
    01 Apr 2020

    Operational Update

    Planned Partial Opening Friday 3rd April 2020

    PRE-ORDERED COLLECTIONS ONLY

     

    We have made plans to open our warehouses for collections this Friday 3rd April 2020.

    On Friday 3rd, our Warehouses will be open at 9am and close at 4pm. Once customers have been into our Trade Counter, payments will be collected and we will be operating a “wait in vehicle” system whereby our warehouse team will bring goods to you once they have been picked. There will be longer wait times as we adopt this new system to enforce social distancing. Directors and Senior managers will be on site enforcing this. 

    Please note this will be for PRE-ORDERED collections only.

    Orders for collection this day must be placed by 3pm on Thursday 2nd April 2020.

    Due to a skeleton staff on Friday 3rd April, our sales team will only be assisting our customers at our Trade Counter as well as ensuring Social Distancing measures are being adhered to, and as such on Friday 3rd April our telephone sales lines will not be answered so that we can focus on responsible in house operations.

    Subject to all being well, we hope to open for a further day or two the following week, however these days are yet to be confirmed and updates will be posted here shortly.

    Any opening in the short to medium term will be operated using a pre-order system only

    in Uncategorized /by richardrussell/#permalink

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    About Us

    We are Plywood and Sheet Material Importers based in South London. Founded in 1952 we have vast knowledge of the Trade and mainly sell our Products to Trade, however we also sell to the end specifier.

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    By Post:

    Richard Russell (Panels) Limited (HEAD OFFICE)
    Units 1 – 3
    Beddington Trading Park
    Croydon
    Surrey
    CR0 4TT

    By Telephone:

    Sales & General Enquiries
    020 8684 7575
    From outside the UK on
    +44 208 684 7575

    By Fax:

    020 8684 2586 (Sales & Transport)
    020 8684 2333 (Accounts & Administration)

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    accounts@richardrussell.co.uk

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